Terms & privacy.
Company
- Company: OphthoMentor AB (aktiebolag, Sweden)
- Email: support@ophthomentor.com
Terms of use
By creating an account you accept these terms.
- Your account. Each account is a licence for one person. Don't share your login, password or authenticator with anyone, and don't pool content between accounts. You can be signed in on up to three devices; signing in on a fourth signs out the one used least recently.
- Use of the content. The questions, explanations and other content are for your own exam preparation. Don't copy, share, scrape, publish or resell them, or use them to train any model or automated system, without our written permission. Use them only through the OphthoMentor app and website. Don't let a script, bot, browser extension or automated agent operate your account, or read, copy or summarise the content on your behalf. Bulk downloading, scraping, screenshots or photos for passing on to others, and text recognition (OCR) of the content are not allowed.
- How we protect it. Access to the content is rate-limited and monitored, including a limit on how many new questions an account can open per day and per week. Content shown to you may carry markings specific to your account. We suspend accounts that harvest content.
- Comments. You can comment on a question once you have answered it. Your comments stay yours; you allow us to show and moderate them. Never post information that could identify a patient, or anything unlawful.
- Not medical advice. OphthoMentor is a study aid for exams. It is not a medical device, and no clinical decision should be based on it.
- Changes. We add and revise questions and features over time. If we change these terms in a way that affects you, we email you at least 30 days before.
- Ending. You can delete your account at any time in Settings. We may suspend or close an account that breaks these terms. If you break the rules on the use of the content, your licence to use it ends, and we may suspend your access without a refund.
- Liability. We work to keep OphthoMentor available and its content correct, but cannot promise it is error-free or always available. We are not liable for indirect loss, such as an exam result. Nothing here limits your rights as a consumer or our liability where the law does not allow it.
- Law and disputes. Swedish law applies, and you keep the protection of the mandatory consumer law where you live. If we cannot settle a complaint together, consumers can turn to the Swedish National Board for Consumer Disputes (ARN) or to the courts.
Automated access and text-and-data mining
OphthoMentor AB expressly reserves its rights to text-and-data mining under Article 4(3) of Directive (EU) 2019/790 and 15 a § of the Swedish Copyright Act (lag (1960:729) om upphovsrätt till litterära och konstnärliga verk). The reservation covers all content on ophthomentor.com, including the public question pages.
We also state it in machine-readable form: robots.txt asks the crawlers that collect training data to stay out of the question pages, and those pages send the TDM-Reservation HTTP header. These signals do not cover every page; the reservation in this section does.
No one may use the content to train, fine-tune, evaluate or ground any model or automated system without our written permission. Inside your account, the rules under Use of the content above also apply.
The questions and explanations are protected by copyright, and the question bank as a whole is also protected as a database (the catalogue right, the Swedish form of the sui generis database right, 49 § of the same Act).
Search engines are welcome to index our public pages.
Packages & payment
- Free: a fixed set of 65 questions, five from every subspecialty, the same for every Free account, with full explanations. No card needed.
- Core: $319, paid once, for 12 months of access.
- Residency: $619, paid once, for 36 months of access.
What each package includes is shown before you pay. Prices are total prices: VAT, where due, is included and nothing is added at checkout. Stripe takes the payment. Access starts when the payment goes through and ends after the package period. Packages never renew, and you are never charged again. Payments are not refunded (see No refunds).
The content is digital content that we supply immediately, so at checkout we ask you to consent to access starting straight away and to acknowledge that you lose the 14-day right of withdrawal once access begins (Swedish Distance Contracts Act, distansavtalslagen, 2 kap. 11 § p. 11).
Licences for a group of 10 or more residents are quoted and invoiced separately; email us.
No refunds
All sales are final. Payments are not refunded, in full or in part, including when you stop using OphthoMentor, change your exam plans, do not use all of the package period, or delete your account.
At checkout you agree that access starts straight away and acknowledge that you have no 14-day right of withdrawal once it does (see Packages & payment). Deleting your account ends any package.
Privacy
Controller: OphthoMentor AB, Sweden. Contact: support@ophthomentor.com.
What we hold and why
| Data | Why | Legal basis |
|---|---|---|
| Name, email, password (stored hashed) | Your account | Contract |
| Exam you are preparing for, exam date, training stage and university (optional) | Your profile and study plan | Contract |
| Answers, review schedule, sessions, notes, comments, reports | The study service itself | Contract |
| Authenticator, backup codes, your devices (browser and system type), questions opened | Account security, the three-device limit, stopping bulk copying | Legitimate interest |
| For each request for question content: account ID, time, request type, number of questions (and how many were new), a keyed hash of your IP address, browser user-agent, session ID, whether two-factor sign-in was completed, whether the request was refused | Preventing scraping, account sharing and bulk copying | Legitimate interest |
| Billing name, email and address, payment records | Selling packages and bookkeeping | Contract, legal obligation |
| The campaign link you arrived on (utm parameters, an ad click id) and the referring site | Knowing which of our ads and posts bring learners here | Legitimate interest |
| Page views: the page, the referring site, country, browser and device type, with no cookie and no lasting identifier | Knowing which pages are read and where visitors come from | Legitimate interest |
| Usage events, e.g. which upgrade button you used | Improving the product | Legitimate interest |
| Emails with us | Answering you | Legitimate interest |
Preventing scraping and account sharing
For each request for question content we store your account ID, the time, which kind of request it was, the number of questions requested and how many of them were new to you, a keyed hash (HMAC-SHA256) of your IP address (not the address itself), your browser's user-agent string (its first 200 characters), your session ID, whether you completed two-factor authentication, and whether we refused the request. We use this to prevent scraping, account sharing and bulk copying. The legal basis is our legitimate interest in protecting the question bank (GDPR Art. 6(1)(f)), and we keep it for 90 days.
Who processes it for us
- Supabase: database, sign-in and file storage; your data is stored in Stockholm, Sweden.
- Vercel: website hosting, and counting page views without cookies: which page, the referring site, country, browser and device type, with no lasting identifier.
- Stripe: payments; we never see your card number.
- Resend: sending our emails, such as your purchase confirmation.
- Reddit: measuring our Reddit ads: only if you arrived from one, we tell Reddit that a sign-up or purchase happened, with the ad click id and a hashed (unreadable) form of your email, never your study data.
- Google: measuring our Google search ads: only if you arrived from one, we tell Google that a sign-up or purchase happened, with the ad click id, the time and the amount paid, never your name, email or study data.
Each works under a data processing agreement. Where one of them handles data outside the EU, the transfer is covered by the EU–US Data Privacy Framework or the EU's standard contractual clauses. We don't sell your data and we use no advertising trackers.
How long we keep it
| Data | Kept |
|---|---|
| Account, profile and study data | Until you delete your account (plus the 30-day grace period) |
| Payment records | 7 years, as the Swedish Bookkeeping Act requires |
| Log of questions opened | 90 days |
| The campaign link you arrived on | 90 days in your browser; with your account until you delete it |
| Content request log (abuse prevention) | 90 days |
| Emails with us | Up to 3 years |
| Technical logs at our providers (e.g. IP address) | A short period set by each provider |
Your rights
You can ask for a copy of your data, and have it corrected, erased or moved; you can object to or restrict how we use it. Email us for a copy of your data. Delete account in Settings gives you 30 days to change your mind, then the account and its data are erased, except payment records we must keep. You can complain to the Swedish Authority for Privacy Protection (IMY) or the authority where you live.
Cookies & local storage
We set no cookies. The site keeps a few things in your browser's storage: your sign-in; that you entered an authenticator code (for 24 hours); a random device ID for the three-device limit; your practice settings; and an unfinished session so you can resume it. On our public pages, the current tab also notes which sign-up buttons you clicked, and that is saved to your account if you sign up. Nothing is shared with advertisers.
Trademarks & content
OphthoMentor is independent. It is not affiliated with, endorsed or sponsored by the AAO, ABO, EBO, ICO, RANZCO, RCPSC, the Royal College of Ophthalmologists or any other exam body. AAO, BCSC, OKAP, ABO, WQE, EBO, FEBO, FRCOphth, ICO, RANZCO and RCPSC are trademarks of their owners and are used here only to name the exams.
The questions and explanations are written for OphthoMentor. If you believe something here infringes your rights, email support@ophthomentor.com and we will look into it and remove it if it does.